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OnyxDefense: Managed IT & Security

OnyxDefense Enterprise Plus

CyberOnyx Security will deliver complete managed IT operations, advanced cybersecurity protection, and executive-level technology leadership through the OnyxDefense Enterprise Plus program. This service provides organizations with 24/7/365 threat monitoring, full endpoint and network protection, identity security, continuous vulnerability scanning, managed backups, and integrated RMM-based IT operations.

OnyxDefense Enterprise Plus is designed for organizations that require both day-to-day IT management and long-term strategic leadership. The program replaces or co-manages internal IT, integrates cybersecurity at every layer, and ensures technology supports business growth, compliance needs, and operational resilience.

This service consolidates IT, cybersecurity, compliance, and modernization strategy into a single offering, reducing complexity, lowering operational risk, and delivering a predictable monthly cost.

Value to the Business

OnyxDefense Enterprise Plus provides:

24/7 protection against ransomware and cyberattacks

Fully managed IT operations with automated monitoring and patching

Integrated security and compliance oversight

Executive-level leadership (CIO/CTO/vCISO) without hiring full-time staff

AI strategy and adoption support to improve efficiency and competitiveness

Predictable IT and cybersecurity expenses

A $5,000 annual project credit for modernization, testing, or upgrades

Best-in-class visibility across endpoints, networks, cloud services, and identities

This program transforms IT and cybersecurity into an operational strength rather than an operational burden.

Stop Worrying About IT. Let Us Handle It.

Primary Cybersecurity Protections

Managed Secure IT PRO

Key Services:

24/7/365 Security Operations Center (SOC)

Continuous monitoring, detection, and response for all covered endpoints, servers, and network assets. Analysts validate alerts, contain active threats, and stop unauthorized access or lateral movement.

Managed Endpoint Detection & Response (EDR)

Deployment and management of advanced EDR agents. CyberOnyx monitors for ransomware, malware, persistence mechanisms, and suspicious behavior, isolating systems and neutralizing attacks in real time.

Identity Threat Detection & Response (ITDR)

Continuous monitoring of Microsoft 365/Azure AD accounts. Detects compromised identities, unauthorized login attempts, malicious inbox rule changes, and credential abuse. Compromised accounts are disabled and sessions revoked.

Continuous Internal Vulnerability Scanning

Persistent internal scanning via agents to detect weaknesses, missing patches, and vulnerable software, providing real-time risk insights and remediation priorities.

Password Manager (Included)

All users receive access to an enterprise-grade password manager with encrypted credential storage, MFA enforcement, team vaults, breach detection, and automated password hygiene checks.

Monthly External Vulnerability Scanning

Automated monthly scanning of the organization’s public-facing attack surface to detect exposed vulnerabilities, misconfigurations, or weaknesses in internet-facing systems.

Managed Secure IT PRO+

IT Infrastructure & Operations

Key Services:

Remote Monitoring & Management (RMM)

CyberOnyx manages a full-scale RMM platform for real-time visibility into system health, patch status, configuration, and operational stability.

Includes:

  • Automated patching and updates
  • System configuration enforcement
  • Internal vulnerability scanning
  • Real-time performance monitoring
  • Remote troubleshooting
  • Co-managed dashboards for internal IT (if applicable)

Managed Secure IT PRO+

Firewall, Network, and Infrastructure Management

CyberOnyx configures and manages firewalls, switches, Wi-Fi networks, and routing infrastructure.

Services include:

  • Firewall rule creation and enforcement
  • Network segmentation and architecture hardening
  • Traffic and threat monitoring
  • Network performance diagnostics
  • Vulnerability scan correlation
  • Full documentation of network topology

Managed Backups (Encrypted & Immutable)

CyberOnyx deploys and manages secure, immutable backups for servers, workstations, and critical systems.

Includes:

  • Offsite encrypted replication
  • Ransomware-resistant storage
  • Quarterly restoration testing
  • Backup monitoring and failure remediation

Mobile Device Management (MDM)

CyberOnyx enforces security and access policies on mobile devices used by staff. Includes remote wipe, conditional access, encryption enforcement, and compliance checks.

Managed Secure IT PRO+

Leadership & Governance

Key Services:

Quarterly Executive Technology and Security Briefings

CyberOnyx meets quarterly with leadership to review:

  • Security incidents and SOC activity
  • Vulnerability remediation progress
  • Modernization roadmap updates
  • Architecture and performance findings
  • Budget forecasting updates
  • Compliance posture and gaps
  • Business risks and required improvements

Fractional CIO/CTO/vCISO Leadership (8 Hours Per Month Combined)

OnyxDefense Enterprise Plus includes up to 8 hours of executive leadership per month, covering technology strategy, cybersecurity governance, budgeting, infrastructure planning, and compliance support.

CyberOnyx provides:

  • Technology roadmap development
  • Budget forecasting and cost control
  • Platform and vendor evaluation
  • Policy management and compliance alignment
  • Board and leadership briefings
  • Architectural planning and modernization consulting
  • Incident response governance and readiness

This ensures that technology and security stay aligned with business goals and risk tolerance.

Annual Project Credit (Included)

OnyxDefense Enterprise Plus includes a non-rolling $$$$ annual credit that may be applied toward any project-based service, including:

  • Penetration testing
  • Cloud migrations
  • Network redesigns
  • Infrastructure upgrades
  • Device rollouts
  • Platform implementations
  • Compliance remediation
  • Modernization initiatives

Only project work outside the managed scope qualifies. Credit resets annually and does not roll over.

Managed Secure IT PRO+

AI Leadership & Business Integration

CyberOnyx provides guidance on adopting and integrating AI responsibly and effectively.

Includes:

  • Workflow automation opportunities
  • AI-driven productivity enhancements
  • Responsible AI governance and policy creation
  • AI risk assessment and data privacy considerations
  • Staff enablement and training
  • Strategic evaluation of AI tools
  • Quarterly Executive Technology & Security Briefings

OnyxDefense Enterprise

CyberOnyx Security will deliver complete managed IT operations and advanced cybersecurity protection through the OnyxDefense Enterprise program. This service provides organizations with 24/7/365 threat monitoring, full endpoint and network protection, cloud identity security, continuous internal vulnerability scanning, managed backups, and integrated RMM-based IT operations.

OnyxDefense Enterprise is designed for organizations that require strong day-to-day IT management and continuous cybersecurity oversight without the added executive leadership layer included in Enterprise Plus. The program replaces or co-manages internal IT, integrates security into daily operations, and ensures the technology environment remains stable, protected, and aligned with business needs.

This service consolidates IT operations, cybersecurity monitoring, infrastructure management, and operational reporting into a single offering, reducing complexity, lowering operational risk, and delivering a predictable monthly cost.

Value to the Business

OnyxDefense Enterprise provides:

24/7 protection against ransomware, malware, and account compromise

Fully managed IT operations with automated monitoring and patching

Integrated endpoint, identity, backup, and network security management

Predictable IT and cybersecurity expenses without reactive break-fix costs

Best-in-class visibility across endpoints, servers, networks, and cloud identities

Structured reporting, documentation, and quarterly reviews to support business continuity and operational maturity

This program strengthens IT and cybersecurity operations while reducing the burden on internal staff and leadership.

Stop Worrying About IT. Let Us Handle It.

Cybersecurity Services

Key Services:

24/7/365 Security Operations Center (SOC)

Continuous monitoring, detection, and response for all covered endpoints, servers, and supported infrastructure. Analysts validate alerts, contain active threats, and stop unauthorized access or lateral movement before incidents escalate.

Managed Endpoint Detection & Response (EDR)

Deployment and management of advanced EDR agents. CyberOnyx monitors for ransomware, malware, persistence mechanisms, malicious scripts, and suspicious endpoint behavior, isolating systems and neutralizing attacks in real time.

Identity Threat Detection & Response (ITDR)

Continuous monitoring of Microsoft 365 / Azure AD and Google Workspace accounts. Detects compromised identities, unauthorized login attempts, malicious mailbox rule changes, risky sign-ins, and credential abuse. Compromised sessions or accounts are investigated and contained.

Continuous Internal Vulnerability Scanning

Persistent internal scanning via agents to detect weaknesses, missing patches, insecure configurations, and vulnerable software, providing continuous visibility into internal risk and remediation priorities.

Remote Monitoring & Management (RMM)

CyberOnyx manages a full-scale RMM platform for real-time visibility into system health, patch status, configuration, and operational stability.

Includes:

  • Automated patching and updates
  • System configuration enforcement
  • Internal vulnerability scanning
  • Real-time performance monitoring
  • Remote troubleshooting
  • Device and server lifecycle tracking

IT Infrastructure & Operations

Key Services:

Firewall, Network, and Infrastructure Management

CyberOnyx configures and manages firewalls, switches, Wi-Fi networks, and routing infrastructure.

Services include:

  • Firewall rule creation and enforcement
  • Network segmentation and architecture hardening
  • Traffic and threat monitoring
  • Network performance diagnostics
  • Firmware and configuration management
  • Full documentation of network topology

Managed Backups (Encrypted & Immutable)

CyberOnyx deploys and manages secure, immutable backups for servers, workstations, and critical systems.

Includes:

  • Offsite encrypted replication
  • Ransomware-resistant storage
  • Restoration testing
  • Backup monitoring and failure remediation
  • Backup policy and retention management

Mobile Device Management (MDM)

CyberOnyx enforces security and access policies on mobile devices used by staff.

Includes:

  • Remote wipe and lock
  • Conditional access enforcement
  • Device compliance checks
  • Encryption enforcement
  • Application control and policy management

Operational Oversight and Reporting

Key Services:

Operational Oversight & Reporting

Quarterly IT & Security Briefings

CyberOnyx meets quarterly with organizational leadership to review:

  • Security incidents and response activity
  • Vulnerability remediation progress
  • Backup health and restoration readiness
  • Infrastructure and network performance findings
  • Operational risks and recommended improvements

Monthly Reporting & Syncs

CyberOnyx provides recurring operational and security reporting to ensure visibility into system health, coverage, and emerging risks.

Includes:

  • Monthly IT and security performance reports
  • Monthly vulnerability and patching insights
  • Incident summaries and remediation guidance
  • Asset and infrastructure documentation updates

SLA Summary

  • Initial Response Time: Critical: 30 minutes (business hours)
  • Updates During Incidents: Every 1 hour for critical incidents
  • Support Hours: Monday–Friday, 9 AM–5 PM local
  • Emergency After-Hours: Included for critical and major incidents

Deliverables:

CyberOnyx provides the following deliverables:

  • Monthly IT & security performance reports
  • Monthly vulnerability and patching insights
  • Monthly SOC activity summaries
  • Quarterly IT and security briefings
  • Infrastructure and lifecycle documentation
  • Network topology and asset documentation
  • Backup and recovery documentation
  • Incident reports and remediation guidance

CyberOnyx Security Services

Integrated Security Services to Strengthen Your Entire Organization

24/7 network monitoring

and threat detection

Device, server, and

endpoint protection

Cloud account and

email security

Network

Security

Automated patching

and maintenance

Fast helpdesk response:

under 15 minutes

One dedicated

point of contact

Predictable

monthly costs